Project Summary

Project Name KAMPALA FAECAL SLUDGE MANAGEMENT
Location Central Division,Nakawa Division,Makindye Division,Rubaga Division,Kawempe Division
Project Road
Contractor KAMPALA CAPITAL CITY AUTHORITY(KCCA)
Supervising Consultant KAMPALA CAPITAL CITY AUTHORITY(KCCA)
Source of Funding BILL & MELINDA GATES FOUNDATION
Contract Price USD 2,000,000
Project Description To improve faecal sludge management (FSM) services for on-site sanitation in Kampala City. Specifically, It intends to: i) Develop and maintain a sanitation GIS-based database for Kampala for planning resource allocation and monitoring of service provision; ii) Implement binding Service Level Agreements (SLAs) for Faecal Sludge Collection and Transportation (FS C&T) to ensure regulated, efficient and affordable services; iii) Conduct social and sanitation marketing measures throughout the city to improve peoples willingness to adopt and pay for improved sanitation solutions; iv) Build Capacity of service providers and KCCA for effective service provision and regulation respectively; and v) Upgrade the existing client care services to include a call centre to bridge the gap between users and service providers and improve efficiency (e.g. reduction in the response time for receiving services).
Specifics Mobile Spatial Data collection, System design and call center services
Project Manager Director Public Health and Environment
Start Date 2016-02-01 00:00:00
End Date 2019-02-01 00:00:00
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