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Alfred Geresom Musamali

I am a male professional aged 57+ years, with over thirty years experience, hold a senior public service position and get my humble but stable monthly salary through the Kampala Rd branch of Barclays Bank Uganda. My spouse is also a public servant with another small but stable salary payable through Centenary Bank Namirembe Road. We have a daughter who left college a few years back, is a single mother and has since 2014 been struggling to develop a business of her own in Kitintale, Nakawa Division, Kampala. So when we heard that individual youths could now access the Youth Livelihood Fund we were really excited. On Friday 1st December I walked over to Centenary Bank Mapeera House to inquire about how myself and my spouse could guarantee our daughter to access the fund and was directed to the Credit Dept in the basement. In the Department I met a young man whose names I need not disclose here unless it becomes absolutely necessary. He not only had no time for me but was also extremely rude to me. He, for instance, simply threw a loan guarantee form at me and said that both of the guarantors must have functioning accounts in Centenary Bank. My plea with him to remain on his desk and explain to me a few more details of the arrangement were futile. So, KCCA is that how you require your bankers to deal with potential clients whether they are seeking the YLF or any other service? If that young banker could treat me with such impatience and disrespect, how then does he treat his unfortunate fellow youths who are jobless?

2017-12-04 11:03:34
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